Retrieving an old account

Reply

Retrieving an old account

sueettreats
Newbie

I decided to deactivate my facebook account a while back, not realising that both my spotify premium and facebook are linked. I DON'T want to use facebook anymore, so I DON'T WANT to use my facebook info to open my spotify. I created a new Spotify account, so is there anyway to retrieve my old spotify account info and transfer it to my new spotify account? I can't seem to find a Customer Service button or number or anything on here.  THANKS!! :)

3 Replies

Re: Retrieving an old account

Peter__
Community Legend

If you get in touch with support here they can get that moved over to your new account for you. 


If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Retrieving an old account

2565030789
Casual Listener
I guess I have hit the wrong button and all my music is gone

Re: Retrieving an old account

Awkward_alissa
Newbie
Me too
SUGGESTED POSTS