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Revomed spotify from facebook, now i can't log back in.

Revomed spotify from facebook, now i can't log back in.

Yesterday, I accidently removed the spotify app from my FB account. And it seems like I lost my premium account now. I made a second account through FB, and my old account now no longer has my name connected to it. My old account now has a username wich are just numbers now. When I try too log in with that username I get the error message that the account does not exist.
I've read about similar problems on the community, but those are all about 3 years ago and nothing posted there worked for me.

Please help me get my premium account back

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5 Replies

I suggest you contact support so they can take a look at your account and help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

I already contacted the support 3 times in 2 languages and I didn't get any response.


@MattSuda wrote:

I suggest you contact support so they can take a look at your account and help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.


 

 

I didn't received any sign that they got anything from me until yet

How long has it been since you contacted them?

 

The contact form doesn't send a confirmation email after you submit it.

 

Spotify usuallly replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I contacted the support around 3 days ago and I am quite desperate now,  because I am paying for a service I can't use and that I can't cancel!!!


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