Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have never had an issue with my Roku Spotify app before. I am running it on multiple Roku devices (a Roku 3 and Roku streaming sticks). As of today, I opened up the app on the Roku streaming stick and there was no playlist option - just "search" and "what's new". All of my playlists have gone. I am able to view them just fine from my phone app. I uninstalled the Roku app and reinstalled but still no playlist option. Help!!! I have tried the same on my Roku 3 and it still does not have an option to view playlists.
Solved! Go to Solution.
I tried to try out Deezer, but it won't let you try it without signing up for free trial of Premium. Isn't there a free version with ads? Also, does it work with (Roku)? Can you use it on your computer and if so, does it sync with mobile devices? Thanks.
I'd also like to try something else out. Looks like this problem has been here for almost a year, and they haven't done anything about it. Surprise surprise.
The Roku Spotify app is a steaming pile of garbage. It looks like something a high school kid would make for a class project. What's more, after reading posts in this forum it appears the app was once usable. Why on earth would you, Spotify, destroy an app that works? And why, after so many complaints, do you not fix the app? It is so unusable that it might as well not exist. I'm sure you don't read these forums, though, so I'm probably just yelling into the wind.
I am so disappointed in this action by Spotify to remove the ability to play playlists on my Roku player with their lame excuse concerning “technical challenges”. What a complete lie, you are telling me that services like Hulu, Netflix, ... can stream on demand video and Spotify can’t figure out how to sync music playlists?? Such a disappointment in an otherwise very enjoyable service. Rethinking of my commitment to the company after this lackluster, lazy, and cheap response to an issue.
Same problem here. Now October, five months after a promise to fix on these forums and on a tech support call. Pandora, Amazon, Slacker all work far better than Spotify and it's a pain to use AirPlay to feed Spotify into my home system. I already have Napster, which isn't represented on Roku, so I really don't need two music services that are virtually the same and not on Roku.
I'll be saying goodbye to Spotify soon.
This is not serious Spotify, we pay for a service we expect yout o resolve this situation
how long will it take to fix this glitch?
I don't need no stiking badges, just fix the problem.... Also fix the keyboard sensitivity, it's ridiculous....
The removal of playlists from the app make the Roku version of Spotify very unappealing. Hopefully will be readded because as of now, it’s not worth using on my Roku which was why I downloaded the app in the first place. So I didn’t have to use a speaker! Boo
We just purchased a Roku enabled TCL Smart TV and the Spotify app is super primitive. Seems like this would have been better engineered before it was released.
How is this not fixed yet? You have loyal customers who have been complaining since March. Get it together. This is ridiculous. Come up with a way to fix this or just update the channel. That simple.
Got my new Roku and I am disappointed too. I was really looking forward to finally unifying my streaming media on one platform.
The disappointment stems from a complete lack of communication from Spotify.
At least have the common courtesy to communicate, even simple, status updates to your customers. If you are not going to fix this issue, just let us know.
I love your service and would hate to vote with my dollars.
Please, Just Communicate.
I've been a loyal premium member for over 2 years and I'm astounded at the lack of customer support for this issue. The Spotify app for Roku is BEYOND USELESS and needs to be fixed!
I have also, like so many others here, considered going back to Pandora (yuck!). I love my playlist and the fact that I can't stream it through my Roku Spotify app is absolutely ridiculous. You have my money. Now fix your app!
Still not fixed? Pandora is looking more attractive...
This is REALLY frustrating. "Technical issues?" Still? Come on, Spotify, you folks can do better than that. Considering dropping our premium family account now, since it's totally useless in my living room.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…