STOP CHARGING ME TOO!

[percussive62]

This is the least efficient system I've ever used and you're stealing money from me!

Your FAQs and Help completely useless....

You owe me 20 GBP: Pay Up

[Peter__]

Hey! Welcome to the community 🙂

Sorry to hear you are having issues, Spotify obviously don't intentionally "steal" money from anyone.

As this is a billing query, you will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you further by looking into your accounts and transactions for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

[staceyh22]

how do you get this to stop charging me? no one to call this site is worthless!!!

[Peter__]

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@staceyh22 wrote:

how do you get this to stop charging me? no one to call this site is worthless!!!

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Just get in touch with the customer services team as I outlined above and they will be able to get it sorted out for you. 😉 

Peter

[ToniVonBayern]

I realized that I'm paying a Spotify premium without having a premium account. In my account it shows free account. Fix it now and return my money!

[Adam]

Hey there, get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.