Same account 2 different smartphone

[VictorLuthier]

I tried to use my account on my second smartphone but doesnt work, even if i click on a playlist of spotify the message that I read is "this playlist is empty, come back on the homepage"

Is it possible to use my account on my business smartphone? I don't need to use it at the same time of course.

Plan

Premium

Country

Italy

Device

Samsung A52s and a10

[Luan]

Hey, @VictorLuthier 
Welcome to Spotify Community, and thanks for reaching out to us!

It's indeed possible to log into your account on different devices. If you're still facing issues when trying to use your account on another smartphone, here are a few things you could try:

• Double-check if you're logged into the correct account;
• Try to restart the phone which you're facing issues;
• Try a clean reinstall of Spotify on the affected device.

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷

[VictorLuthier]

It didn't work... from laptop is ok but not from my second smartphone.

 

 

[Luan]

Hey again, @VictorLuthier 

So, in this case, I suggest that you contact the Customer Support team to get help with it. They usually reply within 24-48 hours by email, but you can also tweet to @SpotifyCares on Twitter or message Spotify Cares on Facebook.

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷