Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Samsung TV logs out automatically

Samsung TV logs out automatically

Hi, I have a Samsung TV (the frame 65”). 


The Spotify app keeps logging me out and I need to either log in with password or use connect to get going again. This is somewhat frustrating.

Any suggestions? Thanks. 

3 Replies

I got the exact same problem (55") but most of the time it doesn't let me log back in. Just get an error "unable to log in to Spotify at this time". 
After like 15 times (totally random, can be 3 can be 2 days) it suddenly lets me log in. 

Exactly the same problem here with a Samsung 65mu9000. After 2 days or so it logs off. That  you need to go to apps, reinstall and only than you can log on again. Otherwise it rejects the login even though username / pw is correct. Very annoying!!!!! 

And there is a number of postings which were closed without an answer here, it seems to be going on for almost a year........

Suggested posts