Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Says I need to install Flash Player but I already have it

Says I need to install Flash Player but I already have it

2 Replies

Maybe you need the latest version of Adobe flash player, try this and i think it will work.

Hi @olihaydock 


Welcome to the community!


That's weird.. It shouldn't ask you to install Flash player since you already have it. Hmm Is your flash player working well on other apps (other than Spotify)?


I'd also suggest you to contact Spotify directly through their Contact form, so they can give you the best advise and resolution.


You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.


I'm sure they'll be happy to assist you there. Have an awesome day 🙂


P.S. I'm not a Spotify employee


If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

Suggested posts