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Says my 7 day trial ended,yet i have a 2 year subscription.

Says my 7 day trial ended,yet i have a 2 year subscription.

The title may be long,that it explains it all. Got a new phone with fido and they said I got a free 2 year subscription to spotify but just after a week I cant go offline anymore and it says my trial has ended. Can anyone help?
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1 Reply

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares or through the online contact form.

If you submit the contact form instead of the Twitter Message, make sure to check your inbox and junk folder for an email from Spotify.

 
Cheers!



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