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Se me cierra la sesión

Se me cierra la sesión

Buenas, cuando salgo de la app o apago el móvil la sesión se me cierra y se me borran todas las canciones descargadas... ¿Cómo lo soluciono?

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2 Replies

Hey @Ahsp03, welcome to the Community!

 

We hope you don't mind if we reply in English. If you'd like support in Spanish, you can reach out to us via email.

 

What device, operating system, and Spotify version are you using? Also, when did this start happening? Are you Premium or Free?

 

We'll see what we can suggest.

I have a Wiko Jerry, it's android.

version - 8.4.51.899.

I'm Premium, this happened like a month ago, then it stopped, and now it's happening again.

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