Sharing to Instagram Story Not Working

[Raffie_Rahman]

I can't share song on my instagram like the others do. Both of my apps (instagram and spotify) are updated with the latest version.  Even my friend can share with older version. 

Plan

Premium

Country

 Indonesia 

Device

Moto M

Operating System

Android Nougat 

My Question or Issue

 Why this happened, please solve and fix this issue

[Billy-J]

Hey @Raffie_Rahman, and welcome to the community.

Hope you're doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Keep me posted 🙂 

[Raffie_Rahman]

My Spotify version is 8.4.79.630

i've did the steps you show me but still didn't work

.

Thx btw

[Billy-J]

@Raffie_Rahman.

Thanks for the reply! 

Since that didn't work, could you also try reinstalling the Instagram app? I'd also recommend restarting your device.

If it's still not working, can you tell me what happens exactly when you try to share - and any screenshots/error messages would be helpful.

I look forward to your reply 🙂