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SheerID did not verify successfully but I cannot redeem offer again (Student Plan)

SheerID did not verify successfully but I cannot redeem offer again (Student Plan)

Plan

Student

Country

Singapore

Device

PC

Operating System

Windows 10

 

My Question or Issue

I tried to verify my Student ID through SheerID, but there was a posting issue with the web servers on SheerID, so the connection timed out. I now cannot try again as whenever I try to access the page, the SheerID states that I have already redeemed the student plan offer. I have tried accessing it in incognito but it doesn't change.

Reply
1 Reply

Hey, @ytan101 
Welcome to Spotify Community and thanks for reaching out here!

Actually, in this case, we cannot provide you any support for an issue you're experiencing with SheerID. I recommend that you try to contact the SheerID Customer Support to get help with it.

 

However, I ask you to keep me in the loop letting me know if they can solve your case.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
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