Help Wizard

Step 1


Shuffle all music on mobile device

Shuffle all music on mobile device

Okay, I upgraded to Spotify family, so why can I still only listen to my playlists/albums in shuffle mode on my iPhone?  I thought I would be able to listen to an entire playlist/album in order once I upgraded?

2 Replies

I have same issue. Cannot listen to the entire playlist.

Hey @rdaddario2324 @Iamohammed,


Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.


After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

Hope it helps. 🙂
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts