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Sick of the spam, how do I remove my account?!

Sick of the spam, how do I remove my account?!

I have tried unsubscribing, setting my account o never notify and now I am sick of the spam. How do I delete my account?!?

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5 Replies

I am having THE EXACT SAME PROBLEM. I have clicked "unsubscribe" about 4 times and nothing in my account is checked to receive these spam emails from them.

 

I just contacted Spotify and hopefully someone will fix this mess. Incredibly annoying.

Oh cool. Spotify "personally" replied back to my contact message:

 

Hi there,

Thanks for getting in touch.

If you have a question about Spotify, your first stop should be the Spotify Community http://community.spotify.com/ for support from other users. This is also a great place to read up on any company updates that might affect your service as well as posting your own ideas and feedback.

Then check out our Help pages http://www.spotify.com/help/overview/. The FAQs contain solutions to the most common queries and guides on how to use Spotify's features.

You can also now follow or Tweet our Spotify Customer Service Team @Spotifycares for all things Spotify.

We're sure that these solutions will help you with your query. Remember that we'll keep you in the loop on any major service updates via our Twitter:
https://twitter.com/#!/spotifystatus @Spotifystatus

Kind regards,
Spotify Customer Service Team

 

 

 

Same here, I am so sick of the spam, unsubscribe has no effect, and there is no information on how to just delete your account and never have anything to do with them again!

That's an automated email. Sucks to be the receiving end of such a thing.

 

You can disable emails on the Edit Profile page: https://www.spotify.com/account/profile/

 

 

As a sidenote, it looks like Spotify recently introduced a new 'suggested artist' email feature. It was set to on without my permission although I had all the other notifications set to off. I wouldn't have noticed that if I hadn't come here to help. Seems that they REALLY want to email crap to you.

Hi there - So I see that you've all selected 'Never' for your email notifcations. 

 

If you're still getting emails you've most likely made a second account. We can help track that down for you. 

 

Just head to our contact form. **Please note, if you receive the automated email (as @anniexkr posted) simply reply again. Your message will then reach one of our CS agents. 

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