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Hey @Vanessahext1988,

Welcome to the community! Fortunately this issue has been addressed befor in this post: https://community.spotify.com/t5/Accounts-and-Subscriptions/Tutorial-How-to-Disconnect-Spotify-from-.... Please click on the link and folow the instructions and your problem should be cleared.

If this helped please click accept solution, give a like/ kudos, and follow me! Have a fabtastic day!

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