Sign up not working. Not able to create new account for family member.

[sorenbk]

Hi

Just signed up for spotify primium and Im not able to create a new account for a family member. When pressing the "sign up button" after filling all details the page just re-freshes and nothing happens. 

Have tried

- Multible browers

- Incognito mode

- New links from family page..

Any solutions?

Søren

[OneByBoo]

Hi there @sorenbk

thanks for reaching out !

Are you getting any sort of message or error upon trying ?

Which devices are you using for the process ? 

Waiting on your update.

Thanks for your cooperation 🙂

[zwoody22]

Same problem here. Clicking to continue only un-checks the captcha box. No error message or anything. 

[sorenbk · Accepted solution]

Hi All, 
Found a work-around. Created new accounts for my family members via iOS app. When the they had new account I re-send the "family premium link". Now log in via the newly created account and it works. 

So, it seems to be a problem if you want to create a new account via the "family premioum link". 

Søren

[sorenbk]

Thanks OneByBoo... See my resent comment. Found a work around.