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Signed up for Premium 3 months for 99p but have been charged £9.99

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Signed up for Premium 3 months for 99p but have been charged £9.99

Avatar of psharkye86
Newbie
2015-01-18 04:56 PM

I signed up for the 3 months Premium trial for 99p but have been charged the full price of £9.99 - has anyone else had this issue and how do i contact spotify about this?

 

Thanks

 

Paul

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Avatar of Taylor
Community Legend
2015-01-18 05:01 PM

Hi, and welcome to the community!

 

You can get in touch with Spotify using the online contact form; and someone at Spotify can look into it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

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Avatar of Taylor
Community Legend
2015-01-18 05:01 PM

Hi, and welcome to the community!

 

You can get in touch with Spotify using the online contact form; and someone at Spotify can look into it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

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