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Signed up for free 60 day trial, but it didn't work!

Signed up for free 60 day trial, but it didn't work!

Avatar of kellz01
Casual Listener
2016-09-06 03:35 AM

Hi There, 
I am trying to figure out why my free 60 day trial that was emailed to me hasn't started. 
I logged in with my paypal and authorised, but it's not reflecting on my account. 
I have tried uninstalling the app and reinstalling. Logging out and back in, but nothing is working. 

Please help. 
Regards, 

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Avatar of Maxim
Spotify Star
Spotify Star
2016-09-06 07:44 AM

Hey @kellz01,

 

Have you received a receipt from Spotify via Email?

MaximSpotify Star
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Avatar of kellz01
Casual Listener
2016-09-06 12:57 PM
Hi @maxim.
No I didn't but th more approval is there In my approved
Pending payments in my Paypal....so I'm really confused
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Avatar of Maxim
Spotify Star
Spotify Star
2016-09-06 12:59 PM

Alright. Please take a look at this support article: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

MaximSpotify Star
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