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Signed up for premium with the 2 free month deal. still being charged month to month

Signed up for premium with the 2 free month deal. still being charged month to month

Hi, I upgraded to premium during the promotion where you pay for one month and get two months free. I was just charged again for this month which should have been a free period?

could you please advise how I can be refunded for this payment?

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1 Reply

I suggest you contact support so they can take a look at your account and help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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