Signed up for student premium but still have free account

[mybasicbeanie]

I just signed up for student premium, my card has been charged, and I still do not have access to the premium services, and it shows no credit card on my account. It keeps asking me to upgrade. I've signed out and signed back in, but I'm getting the same thing.

[OviiiOne]

Hello and welcome to the Spotify Community!

You should contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares (ENG), @SpotifyAyuda (ESP) or @SpotifyAjuda (PT).

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

[mybasicbeanie]

Thank you. I'll reply back to the email.