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Signed up with cc but no premium service.

Signed up with cc but no premium service.

I just signed up for 30 day free premuim service with cc but it only gives me free service... ex... can't play playlist unless it shuffles.

 

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1 Reply

Hi, @Tommorgan1!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.

 

Let's try to figure this out. Can you follow these steps for us?

 

  • Check your subscription page. Your status should be Premium.
  • If you're on Premium, try signing out and back into the app.
  • If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Don't hesitate to drop us a message if you need extra help.

 

Have a nice day 🙂 

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