I just received an email stating:
"To protect your Spotify account, we've reset your password due to detected suspicious activity."
I have since REQUESTED and successfuly changed my password.
My question is, what is the nature of the suspicious activity you referenced? Login attempts? Can you provide me a log file containing all login attempts with timestamps and IP addresses for the last 24 hours so I can get to the bottom of this?
It's really rare for a company or service to initiate a password change on their own, without prompting.
Solved! Go to Solution.
Hey there @plasticuproject,
thanks for the quick response!
As mantioned, the mail you're describing can also be a support recommendation.
If you feel secure with your password you can just ignore it.
However, i'm not sure about how or if you'll get the info you want to have to investigate it yourself but you can always contact support through this contact pag and try.
Hope this help.
I'm always around if you need anything else=)