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Some lists are empty or almost empty

Some lists are empty or almost empty

Recently I have noticed that some of my lists are empty or almost empty.
Is Spotify removing songs? I had some Christmas songs I played last winter which I can't find now. Also Astrid Lindgrens bästa are gone.

Further to this the TV4 list "så mycket bättre 2014" only include one song but I get notifications every week that songs have been added.
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5 Replies

Hey @Bjutte  and welcome to the community!

 

Please go to your settings and uncheck "HIde unplayable tracks". Then view your playlists and you can see if your missing songs reappear (but greyed out, which means "not available anymore").


Unfortunately, Spotify is not responsible for missing music and removals of music that used to be available. If there's an artist/album/song missing, it's because the label/legal owner doesn't want it to be on Spotify or it is not available in your country (anymore). 
Read this post (point 5) for further information: https://community.spotify.com/t5/Help-Other-Partner-Devices/Music-FAQs-You-want-to-read-this-first/m...
It's common that music is added and removed from time to time, even if it's an old album.

Hi Carina
Thanks for the info it explains why some of my lists are empty.
But I don't understand why TV4 would add songs to their Så mycket bättre list and none of them are available.

These tracks are probably available in the country of TV4 but not in yours. We can't tell you why the legal owners don't want to have their music available everywhere but only in few countries. Might have something to do with release dates or something..

Hi
I still have this problem. I just find out that my wife sees songs that I can't see. Maybe I have incorrect settings since it seems I do not see some Swedish songs. But how do I change this? I can't find that setting.

@Bjutte 

 

Make sure your country setting on the account page is correct:

https://www.spotify.com/accounts/profile/

 

If you still have trouble,

I suggest you contact support so they can take a look at your account and help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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