Some songs don't want to start playing

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Some songs don't want to start playing

rumenandreev
Casual Listener

Some songs don't want to start playing (Premium account) mostly old songs. Radio also - failed to load :(

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Re: Some songs don't want to start playing

Rock Star 22
Rock Star 22

Hey @rumenandreev, and welcome to the community. 

Hope you’re doibg great!

 

I’ll be happy to help. Could you try restarting your device? If that doesn’t help, I’d recommend doing a clean reinstall of the app to see if that works out. 

 

If none of these work, please also keep me posted :)

Billy-JRock Star 22
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Note: I'm not a Spotify employee.

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Solution!

Re: Some songs don't want to start playing

Rock Star 22
Rock Star 22

Hey @rumenandreev, and welcome to the community. 

Hope you’re doibg great!

 

I’ll be happy to help. Could you try restarting your device? If that doesn’t help, I’d recommend doing a clean reinstall of the app to see if that works out. 

 

If none of these work, please also keep me posted :)

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Some songs don't want to start playing

rumenandreev
Casual Listener

Unfortunately i did all the steps that you recommend but i still have the same problem ... :(

Re: Some songs don't want to start playing

Rock Star 22
Rock Star 22

Hey, @rumenandreev.

 

Thanks for the reply! Does this also happen using a different computer or device?  Also, please let me know your exact device, operating system, and app version.

 

Thank you! :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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