Some songs don't want to start playing

[rumenandreev]

Some songs don't want to start playing (Premium account) mostly old songs. Radio also - failed to load 😞

[Billy-J · Accepted solution]

Hey @rumenandreev, and welcome to the community. 

Hope you’re doibg great!

I’ll be happy to help. Could you try restarting your device? If that doesn’t help, I’d recommend doing a clean reinstall of the app to see if that works out. 

If none of these work, please also keep me posted 🙂

[rumenandreev]

Unfortunately i did all the steps that you recommend but i still have the same problem ... 😞

[Billy-J]

Hey, @rumenandreev.

Thanks for the reply! Does this also happen using a different computer or device?  Also, please let me know your exact device, operating system, and app version.

Thank you! 🙂