Somebody else was using my account and all my playlists are gone

[rgerstenberger]

I was notified that someone else was using my account - a name I've never heard and I've never shared my password with anyone. Guess I was hacked somehow. A bunch of random songs started appearing in my song list. I logged out all devices and changed my password. Since then, I'm missing all my playlists and my saved songs are only songs added before 2017. I've verified this is the case across multiple platforms (iOS and MacOS). The main reason I pay for spotify premium is the quick access to my curated music.

Is there any way to recover those songs and playlists? 

[phan_times · Accepted solution]

Hello,

All you have to do is click this link and click the playlists you want to have back.

[rgerstenberger]

That’s awesome! Thank you!

Now all I’m missing is over a year of saved songs. Is there a recovery method for those as well?

[phan_times]

No sorry, the only solution for the problem was to recover those playlists.