Somebody hacked Spotify!!

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Somebody hacked Spotify!!

Casual Listener

Plan

Premium

Country

Poland

Im using only Android Devices and Windows.

My Question or Issue

From between march and aprill someone hacked into my account and constantly listening to Italian Rap from iPhone dewice. I know that u have problems with security, but after changing password that hacker still have acces to my account.

3 Replies
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Re: Somebody hacked Spotify!!

Casual Listener

Still somebody from Italia trying to Play music on my account.

Screenshot_2019-05-20-07-03-35-250_com.spotify.music.png
Screenshot_2019-05-18-05-57-03-441_com.spotify.music.png
Screenshot_2019-05-20-07-05-57-709_com.spotify.music.png
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Re: Somebody hacked Spotify!!

Rock Star 18
Rock Star 18

Hey there @SzymonKubacki,

thanks for reaching out to the community !

 

Sorry to hear you're having an issue.

If you've already tried the steps provided here with no luck, please contact support through this page and have them take a closer look.

Note: reply to any automated mail you get

 

Eventually, in order to not have someone delete your data by mistake, i believe you'll be advised to create a new account and support will help transfer your data to your new account.

 

Let me know how it goes 😃

OneByBooRock Star 18
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Somebody hacked Spotify!!

Composer

I have one solution for you... (if you haven't done this yet)

 

1st, login into your Spotify account.

2nd, change your password again.

3rd, click on the "sign out everywhere" button.

4th, log back in and go to "Apps" and remove the unwanted permissions.

Lastly, click "Offline Devices" and remove unknown devices.

 

 

Hope this will help.

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