Announcements

Somebody is paying for Spotify with my money

Reply

Somebody is paying for Spotify with my money

Steelguitarlane
Visitor

 

Plan

Premium, but not by choice 

Country

USA 

Device

Unsure

Operating System

Unsure 

 

My Question or Issue

Someone, I suspect my sister-in-law, is paying for Spotify at $9.99/month out of mom's checking account. Obviously I don't have the ability to log into the account, since I'm not sure which account, and I don't know the password. How do I make it stop? The bank is not being helpful, since somehow the first ACH transfer (or eCheck) went through. The only thing I know is that mom doesn't have premium Spotify, but she IS paying for it. She wants it to stop. 

 

1 Reply

Re: Somebody is paying for Spotify with my money

OneByBoo
Rock Star 19
Rock Star 19

Hi there @Steelguitarlane

thanks for reaching out !

 

If the account in question isn't yours and you do not have access to it, the only way is to cancel the payment method being used to pay for the account.

 

Hope this helps 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS