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Somebody's using my account, but I don't know how to stop it.

Somebody's using my account, but I don't know how to stop it.

Threre is a Device Code:HUAWEI VNS-L31, this person is using my account to listen to music and suddenly my phone can't play anything. Please help me to get rid of it.

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1 Reply

Hey, @OneCrazyPotato -

 

That's not cool! I suggest following the guide here as soon as possible: https://support.spotify.com/account_payment_help/account_help/someone-has-gained-access-to-my-accoun...

 

After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out.

 

Thank you 🙂

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