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Somebody stole my account

Somebody stole my account

Hey, somebody hacked into my spotify account. He is editing playlists, adding songs to collection and listening, which interrupts my listening. I have changed password multiple times. My password is over 15 characters, so he could not just guess it. I have clicked "log out everywhere button" Nothing worked. Support does not respond. Please help.
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1 Reply

Hey there @xellon01!

If you reached you to support, you would have received an automated email with a case number in it. Can you check your junk/spam folders for that email? I can help escalate once I get that number. 



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