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Somehow got kicked out, now says I'm "Offline"??

Solved!

Somehow got kicked out, now says I'm "Offline"??

Plan

Free

Country

 

Device

Samsung Galaxy J4 Core

Operating System

Android

 

My Question or Issue

I never log out of my account as I can never remember passwords. Tried to go into my spotify and told me to log in. Tried so many times but said I was offline. Used my mobile data and Wi-Fi but constantly says I'm offline but I'm able to use my social media and internet. Tried logging in qith Facebook like i usually do and tried logging with email. None worked.

Reply

Accepted Solutions
Marked as solution

Hey, @AnnaLovesTS 
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a fast reinstallation of the app on your device? I know it sounds simple, but sometimes it can make the trick! Just take a look at this article below to get help about how to do it:

Keep me posted!

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey, @AnnaLovesTS 
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a fast reinstallation of the app on your device? I know it sounds simple, but sometimes it can make the trick! Just take a look at this article below to get help about how to do it:

Keep me posted!

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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