Somehow got kicked out, now says I'm "Offline"??

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Somehow got kicked out, now says I'm "Offline"??

Visitor

Plan

Free

Country

 

Device

Samsung Galaxy J4 Core

Operating System

Android

 

My Question or Issue

I never log out of my account as I can never remember passwords. Tried to go into my spotify and told me to log in. Tried so many times but said I was offline. Used my mobile data and Wi-Fi but constantly says I'm offline but I'm able to use my social media and internet. Tried logging in qith Facebook like i usually do and tried logging with email. None worked.

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Re: Somehow got kicked out, now says I'm "Offline"??

Rock Star 8
Rock Star 8

Hey, @AnnaLovesTS 
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a fast reinstallation of the app on your device? I know it sounds simple, but sometimes it can make the trick! Just take a look at this article below to get help about how to do it:

Keep me posted!

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 8
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Highlighted
Solution!

Re: Somehow got kicked out, now says I'm "Offline"??

Rock Star 8
Rock Star 8

Hey, @AnnaLovesTS 
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a fast reinstallation of the app on your device? I know it sounds simple, but sometimes it can make the trick! Just take a look at this article below to get help about how to do it:

Keep me posted!

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 8
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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