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Someone Using My Account

Someone Using My Account

 

Plan

Student Premium

Country

US

 

Device

(iPhone 6S)

Operating System

(iOS 13)

 

My Question or Issue

For the last month or so, someone has been using my account. I have not given my account to anyone so it is obviously being hacked. When I am listening to my music, it is abruptly interrupted with songs that I don't recognize, and when I go into my playlist, I find that I am following users that I don't know at all. I want to know a way that I can find out where the source of my account is being used, so that I can get my account back to the way it was. 

Reply
1 Reply

Hi there @Sebzim,

thanks for reaching out about this !by

First things first, please follow the protection steps provided on this help page and this one as well.

 

If you keep experiencing the same odd behavior on your account you can also create a new one, transfering your data safely by checking out this Spotify Answer.

 

However, if you want support to take a closer look at your account backstage, reach out to them via this contact page.

 

Hope this helps 🙂

OneByBooRock Star 19
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