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Looks like my account got compromised and someone connected a device to my account. It seems to be a console since forcing the logout of everywhere doesn't work. I changed my password instantly.
I did send a support ticket but I heard this problem can be also solved here. Hoping this can get fixed asap since it's not fun having someone else using your account.
Solved! Go to Solution.
Hey, @novakk1
Welcome to Spotify Community and thanks for posting!
About your issue, take a look at these following information and actions that you should take in cases like that:
Note: If your email address has been changed, go straight to step 2.
We also strongly suggest you change the password for:
If you follow these actions, your account will be safe...
If you need more info or have any other questions, let me know! I'd love to help!
Best Regards,
hezorg
Hey again!
In this case, you need to unlink PlayStation from your account. To remove the access of a third-party app:
That’s it! You can grant access to it again at any time.
If you need more info or have any other questions, let me know! I'd love to help!
Best Regards,
hezorg
Hey, @novakk1
Welcome to Spotify Community and thanks for posting!
About your issue, take a look at these following information and actions that you should take in cases like that:
Note: If your email address has been changed, go straight to step 2.
We also strongly suggest you change the password for:
If you follow these actions, your account will be safe...
If you need more info or have any other questions, let me know! I'd love to help!
Best Regards,
hezorg
I have reset my password and my email isn't compromised so the account should be only in my control. I have used the sign out of everywhere button but unfortunately it doesn't work for playstations etc. for some reason.
Note: This doesn’t include partner devices, such as Sonos and PlayStation. For more information about logging out (or unlinking) Spotify from a partner device, check the device’s manufacturer guide.
Hey again!
In this case, you need to unlink PlayStation from your account. To remove the access of a third-party app:
That’s it! You can grant access to it again at any time.
If you need more info or have any other questions, let me know! I'd love to help!
Best Regards,
hezorg
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