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Someone else is using my account

Someone else is using my account

How do I stop this person from using my account? I changed my password twice and even pushed the button where I can log out from all my devices. But still someone can access to my spotify and use it.
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1 Reply

Hey @soozii,

 

The best course of action when something like that happens is to create a new account with a different email address from the one you're using (Tip: don't use the one you use for Facebook). That will give you a different Spotify username of your choice.

 

Once you have this new account, fill out the contact form, and someone from Spotify will be happy to help you migrate your Premium privileges, library, playlists, friends, etc. to this new account.

 

Your old account will be disabled, and this person will lose access.

osorniosSpotify Star
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