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Someone else is using my email for spotify

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Someone else is using my email for spotify

Muhfknprincess
Newbie
My ex made a Spotify account using my email and now I can not connecty Spotify account to my Facebook account because it uses the same email. I deleted the account but I am still prompted with a message that says my email for Facebook is already linked to a Spotify account.
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Re: Someone else is using my email for spotify

MonicaM_Bogota
Roadie

Hi @Muhfknprincess!

 

Welcome to the Spotify Community.

 

Could you try clearing your browser's cache/cookies, refreshing it and try it again? It would also worth a shot trying from an incognito window or a different browser.

 

If it doesn't help, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
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