Someone else listening on my account?

[jessicagracem]

Plan

Student premium

Country

 USA

Device

(Moto e 4

Operating System

Android

My Question or Issue

When I go to listen to music on my phone spotify

tells me that I'm listening on firefox, which I'm not. I don't even use firefox. So I tell it to play on my phone. But then it will randomly say it is playing on firefox again and it'll switch to some really weird music that I've never heard of before. In my recently played music is a whole bunch of albums and songs I've never listened to. So I think someone else in on my account. But I went online and did the thing where I logged off from my account everywhere, so anyone on my account was logged off. And I thought that would fix it but it didnt, it happened again twenty minutes later, so I don't know what the problem is.

[Jose_M]

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!