Someone else using my account

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Someone else using my account

Testo_accounto
Newbie

Hi Spotify people! I have an ongoing problem...Almost every Saturday, my spotify keeps getting paused due to "someone else using the account." It seems it's been going on for months and months, I changed my password a while ago but that didn't work. I've just been sort of putting up with it lately. Please can you suggest something for me to do about this frustrating problem....It feels like I'm in a 'user account' war!

 

many thanks, georgia (testo_accounto)

1 Reply

Re: Someone else using my account

Dreadlord
Community Legend

Hello @Testo_accounto,


Welcome to Spotify Community!

I've moved your post away from the ongoing issues board as it's not an ongoing issue 

The first thing you can do is to revoke the access from 3rd party apps. You can do that here.
When changing the password you have to sign out everywhere as well, you can do that here. Also, you may want to audit the offline devices you have here.

 

If you have any questions, don't hesitate to ask : )

If this solved your issue - Mark it as a solution!
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