Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Someone else using my account

Someone else using my account

I've noticed that someone else has recently been using my account on spotify and have tried everything to remove them. They have been listening on chrome cast and have it connected to their living room. I have removed all devices linked to my account, changed my password and have went on and signed out of all devices, several times, but this device keeps being linked and this person is still able to use my account. I'm so frustated at this stage and would just like some help with stopping this.

Thanks.

Reply
1 Reply

Hey @laudev19,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts