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Someone else using my account

Someone else using my account

Plan

Premium

Country

US

Device

iPhone 10

Operating System

iOS 10

 

My Question or Issue

I think someone else is using my account. I have random albums listed in the Recently Played section, albums I can’t even pronounce. I changed my password, but they are still using my account that I pay for! Please help me!!

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Reply
1 Reply

Hi there @meganlohrke9,

thanks for posting !

 

Please follow the steps provided here and here to strengthen your account protection.

Give it up to 24-48hrs to adujst and make sure to check if it happens again.

 

However, the next option possible is to create a new account and use this Spotify Answer to transfer your data safely.

 

Hope this helps 

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