Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Someone from help please contact me!!! ASAP

Solved!

Someone from help please contact me!!! ASAP

My Question or Issue

 I am being charged for 2 accounts on two different cards and I don’t have another email that I have ever used that will work to open the second account. Obviously there is no help phone number so a real person will get back to you, I am beginning, please someone contact me!!!! This I the second time I am posting, hopefully someone will actually email me back!! I’m not impressed 

Reply

Accepted Solutions
Marked as solution

Hi there!

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

 

Also, if you've contacted Spotify and didn't get an answer please reply to the automated email you receive and an agent will be shortly with you 🙂

Thanks!

View solution in original post

3 Replies
Marked as solution

Hi there!

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

 

Also, if you've contacted Spotify and didn't get an answer please reply to the automated email you receive and an agent will be shortly with you 🙂

Thanks!

Yes, I got it fixed, thank you!

 

Really happy that you solved it! 🎉

 

If you need help wtih anything else just let me know 🙂

Suggested posts