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Someone hacked my account and I cant take their email off?

Someone hacked my account and I cant take their email off?

I went into my account to change my email linked to my accound and I saw that the email put in place was "*snip*". I don't think I really have to explain why this is an issue. 

 

Anyways, I did not figure this would be an issue, since my account is linked to my facebook and I can connect to my account through that. So when I went to change the email to my email it said I needed to know my current password. Which they changed. 

 

How they got into my account and changed all of this is beyond me, I am suprised I didn't get any verification email sent to me about this, that would be a reasonable security measure. 

 

Any chance I can get my email back into my account? I have years of songs added to my account and I would fume if I had to create another one since I am already paying for premium.

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1 Reply

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks 🙂

MaximSpotify Star
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