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Someone changed my email in my account to "jch@jacobchristiansen.dk" and my password.
Now I cannot change the email as it requires the password. I can log in using the Facebook login, but I cannot change anything from my profile as it requires the password of the original account.
Solved! Go to Solution.
Hi there!
I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.
They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.
If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.
Cheers!
If this solved your issue - Mark it as a solution!
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What's a Spotify Rock Star, and how do I become one?
Hi there!
I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.
They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.
If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.
Cheers!
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
Spotify support confirmed someone hacked my account and fixed it, now everything is ok. Thanks!
glad to hear it got solved for you!!
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…