Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Someone had added a new device to my account and was playing music. It wouldn't let me remove it.

Someone had added a new device to my account and was playing music. It wouldn't let me remove it.

zonesix

I glanced at my phone this morning, and someone had added a device named "Christina" to my account, which I could not remove by itself. 

 

I kept removing the device and it kept telling me "Cannot remove this device"

 

SO I did what anyone would do to a freeloader listening to Bieber and Nipsey Hussle, I gave them a strict regimen of grindcore, over and over and over until they quit. 

 

But seriously spotify. I only use this password on my spotify account, and don't have it saved anywhere. What kind of network security are you using? 

 

I finally just logged out all devices, removed all devices, and changed my password. But I shouldn't have to do that. Give me a good reason not to leave and go to google music instead, please.

RbUDhRQ.png
Reply
1 Reply

This happened to me on Sunday too.
They obviously had a breach and did not inform users - appalling!

 

Suggested posts