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Someone is Hacking Me!!!!!!!!!!!

Someone is Hacking Me!!!!!!!!!!!

 

Plan

Premium Student

 

Country

 USA

 

Device

Samsung Galaxy S8+, Lenovo ThinkPad, PS4, Samsung Galaxy Watch

 

My Question or Issue

 Someone is logging into my account and stopping my music to play some weird/creepy stuff i would like to change my account but i created my account with facebook and i no longer have that old email that is saved. i changed my facebook email and password and put the 2 step but the person still logged on after i logged everyone out of spotify. i had to put the two step myself when i logged in so how did this person get in and can i please get a way to permenantly get my account back. i would not mind starting a new account but i have my student credentials on my primary account already so i cant transfer it. please help

Reply
1 Reply

try reading this:

https://support.spotify.com/us/account_payment_help/account_help/someone-has-gained-access-to-my-acc...

 

spotify support would be your best bet here... they have a link towards the bottom of the article or if you prefer you can use this link https://support.spotify.com/contact-spotify-anonymous/

 

 Hopefully we can get this resolved!!

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