Help Wizard

Step 1


Someone is in my account playing music.

Someone is in my account playing music.




Unites States




My Question or Issue

Someone has been logged into my account and playing music from a web player. I have logged everyone out of devices and I've changed my password now 2 times and it still isn't helping.

1 Reply

Hi @Dgkruse1995,


Thanks for posting in the Spotify Community!


If you see suspicious activity on your account, I highly recommend following all the steps provided in this support article, including getting in touch with Spotify Support.


I also highly recommend reading this support article regarding how to protect your Spotify account as well. 


I hope this helps, and let us know if you have any questions.


Have a good day!

AdamDamSpotify Star
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