Someone is logged in my account.

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Someone is logged in my account.

badenluca
Newbie

So i have this problem. Someone for sure is logged in my account. every so often, my music pauses and it tells me my account is used somewhere else. For what i have tried: I changed my password and then used the log of everywhere button, but it still happens. I did this several times. Several passwords, Several logouts. It still happens. I remember once in a houseparty logging my account on on a sonos device, i was already thinking that maybe the sonos software doesnt get affectet on the force logout. can someone please help me fix this.

1 Reply

aidantyler
Music Fan

Have you tried reaching out to spotify on Twitter? It sounds like you've done everything you can by logging out on everything and changing the password. Try reaching out to a staff member by sending @SpotifyCares a message on Twitter, that might be something they're able to help you with.

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