Someone is playing music on my account

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Someone is playing music on my account

dindan222
Casual Listener

Plan

Free/Premium

Country

 

Device

PC Desktop

Operating System

Windows 10

 

My Question or Issue

Im trying to listen to music and someone is overriding it with their werid techno. ive changed my passsword and still nothing

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Someone is playing music on my account

dindan222
Casual Listener

unfortunately i had to reset my password and go to the web browser and log out of all accounts. if u don’t mind me asking what music we’re they playing?

7 Replies

Re: Someone is playing music on my account

Rock Star 3
Rock Star 3

Hi,

Please check this post:

https://community.spotify.com/t5/Spotify-Answers/Has-someone-taken-over-my-account/ta-p/1215270

 

Regards,

René

Rene01Rock Star 3
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Someone is playing music on my account

_5z328ar-kor3
Newbie

I have the same issue, it seems that Spotify has some major issues with Account security. If this persists i will cancel my premium subscription. 

 

Re: Someone is playing music on my account

Rock Star 3
Rock Star 3

Hi,

The solution proposed doesn't work for you?

 

Regards,

René

Rene01Rock Star 3
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Solution!

Re: Someone is playing music on my account

dindan222
Casual Listener

unfortunately i had to reset my password and go to the web browser and log out of all accounts. if u don’t mind me asking what music we’re they playing?

Re: Someone is playing music on my account

Rock Star 3
Rock Star 3

Sorry,

What do mean with: music we're playing?

 

But is your problem solved now?

 

 

Rene01Rock Star 3
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Someone is playing music on my account

dindan222
Casual Listener

“what music were they playing” apologies for the typo, question aimed towards the other guy having the issue. resetting and logging out of all accounts worked. 

Re: Someone is playing music on my account

Rock Star 3
Rock Star 3

Ok, can you please accept the solution. This will help others too.

 

Thanks,

René

Rene01Rock Star 3
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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