Help Wizard

Step 1


Someone is using my Account !

Someone is using my Account !

So First of all this is not like "Your Best friend is using" thing.
this guy which is using my account has changed my e-mail and my password ! with my luck i can enter my account with facebook thankfully (who is protecting my account more facebook or spotify?)

i was having problems with my playlists first like new songs getting added or deleting songs from my own playlists or disabling the download button which is pretty f***ing frustrating because of downloading again.Then my songs started to get played on another device named "RiPhone"

that made the last shot for me i searched for it and found nothing,then i said if i change my password it can be gone...Oh boy No it isn't beacuse that f**ker changed my e-mail and my own password.

There is the proof of the e-mail that i own and use(d) for Spotify and there is the f**kers e-mail that he is now using for my account !

i can give you any proof that needed but please don't send me to that stupid "contact us" Forum. Thank You 

My Spotify Acoount Name is -Ortokolo- btw


<two attachments removed - sensitive info>



3 Replies

Hey, @Ortokolo -


That's not cool! I suggest following the guide here as soon as possible:


When you fill out the contact form for Spotify, please mention your own email address(instead of the one from hacked account) so we can send the email to that address.


After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out.


Thank you 🙂

Well thanks for help now i need to try and find out if it works or not 🙂

Hey @Ortokolo,


I'd recommend taking a look at this support article:



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