Someone is using my account (alguem ta usando a minha conta)

[AmandaBretas]

I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei minha senha mas continuam aparecendo umas Playlists estranhas na minha conta. Nao sei mais o que fazer.

[Luke]

Hey @AmandaBretas,

when someone got access to your Spotify account,

please follow the steps shown in this support article.

Have a nice day!

LK608

[tainamanriquez]

This is happening to me too since the last year. Now is happening again and Spotify don't gave me a solution. I listen to rock.. so.. look at the sh*t of music now.. I'm **bleep**..

[Luke]

Hey @tainamanriquez,

when someone got access to your Spotify account, please visit the Spotify account site and click on sign out everywhere and change your password here.

Also you should follow the article I mentioned above.

Have a nice day!

LK608

[AmandaBretas]

Tainamanriquez: This happened to me since somehow I got access to another count in my phone. I already changed my password and logged out 3 times, but now seems to be working... Though, this is an error that can't be ignored, they must pay more attention on the software security.

[AmandaBretas]

Ik68: I don't think this is the solution, the case is a little more complicated than I showed, my mistake. Few months ago I had access to another device with spotfy and then into my. Since than I had to change the password and log out three times, like in the spotfy text, but I think it didn't solved the problem. I'm waiting for the vacation ends to see if they will be able to get in again.

[tainamanriquez]

I agree! This is a security issue and can't be ignored. They have to listen to us, because as consumers se have some rights. I hope it could be solved as soon as possible.