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Someone is using my account at the same time

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Someone is using my account at the same time

I've never gave access for this user to my account, though he is somehow using my account at the same time (we can both change songs and devices at the same time). For me it seems like security breach (to be sure, I've changed my Facebook password, which my Spotify account is connected with)

 

I cannot change device connect password (server responds with error). I cannot disconnect this user either.

 

My albums and playlists are gone, instead I am left with some Spanish Adele stuff..

Can someone help me?

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Hey @Cinko

 

Sorry to hear this. 

 

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form. They can have a look backstage at this issue.

 

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Marked as solution

Hey @Cinko

 

Sorry to hear this. 

 

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form. They can have a look backstage at this issue.

 

Was my response helpful?
Please like it and accept it as a solution

If this solved your issue - Mark it as a solution!

What's a
Spotify Rock Star, and how do I become one?

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